Try the firmware update again. If it doesn't work, on a different mobile device or computer (if available) log into your Fitbit account and try updating your firmware. Note that if you get notifications from your phone on your tracker, before you can use a different device or computer you need to turn off Bluetooth on your phone.
· Updating Firmware. If all the required conditions are satisfied for a successful update like the device charge, turning off Bluetooth, etc. Then you can just follow the steps mentioned below to update your Fitbit device via your smartphone.
Everything on the Fitbit site that I have been told to do does not work. This is a real eyesore for Fitbit. I'm out $200 on this watch and I can't use it and haven't used it for months. What should happen is Fitbit should replace these watches or offer a better solution. For so many not to be able to update Firmware, ultimately rendering the watches unusable is unacceptable. I will let you ...
Bought new fitbit ionic it does not do its first firmware update and fails multiple times over wifi. Had a long chat with support (tried hard reset, reinstalling app ) turns out none works now trying update over BlueTooth. Planning to return the device. Has anyone faced this? -----Ionic not working with Huawei Honor 7X Android 8.0.0 BND-L24
· Hey everyone Charge 3 firmware version 1.84.5 was only released to a small number of users currently using United HealthCare Motion. If you are not part of that program, you will not get an update. I'll post a floated thread when the next firmware update affecting all Charge 3 users is released. You'll also get a notification in the app.
We've begun releasing Inspire & Inspire HR Firmware update (1.63.5) to customers! This is a progressive rollout which means everyone will receive it at different stages until it has been completely released to all users. You can expect to have it within a few weeks. We roll out releases in phases as a cautionary measure so that we can monitor performance closely and make adjustments if needed ...
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